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If you’re unable to click on the import and export options in Outlook, there could be several reasons. If you’re using the trial version, upgrading to the Pro version could resolve the issue. If your Outlook data is damaged, you can try fixing it using the built-in tool or other tools like Advik PST File Converter. Sometimes, company rules set by administrators might be the cause, so updating Outlook is recommended. Language settings can also be a factor reason for Outlook import export greyed out, so adjusting non-Unicode language settings might help resolve the issue. Checking these things can help you fix the problem of the import and export options being greyed out in Outlook.
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