August 5, 2021 at 9:51 am #298andrewmoore01Participant
Quickbooks error H202 appears due to a terminating server connection, which is a multi-user mode error. The H202 error indicates that the company file is stored on an external device that the user’s computer cannot access. It shows that the server requires assistance to connect. A user also cannot access or open files on other computers.
Sometimes, this error occurs, mainly due to connectivity issues. Quickbooks cannot establish a connection with the original file destination and is unable to open the file. Multiple file uses aren’t possible in this case due to security reasons.
- This topic was modified 4 months ago by andrewmoore01.
August 6, 2021 at 9:36 am #305brucebannerParticipant
Solution 1 – Test Network Connectivity
Ping your server from the workstation getting error H202 to check network connection.
Follow these steps to ping your server:
- Type run into Windows search bar to open Run window.
- In the Run window, type cmd into the search box, and click Enter.
- Enter ping [servername] to ping the server name from your workstation, and press the Enter key.
- If you detect packet loss or get a slow reply, it means the network needs to be repaired. In that case, proceed to Solution 2.
Solution 2 – Use the QuickBooks File Doctor Tool
Run QuickBooks File Doctor Tool to resolve network issues that might be blocking multi-user connection to the server.
If the QuickBooks error H202 still persists, try the next solution.
Solution 3 – Configure your Firewall Settings for QuickBooks Desktop
Make sure that the server computer firewall settings aren’t blocking QuickBooks.
Once you’ve set the firewall permissions, try opening QuickBooks on your workstation in multi-user mode. If the problem persists, check out the next solution.
Solution 4 – Make Sure the QuickBooks Services are Running
Ensure that the QuickBooks services are running on the server computer. Follow the below-listed steps to check if the QuickbooksDBXX services are running, and then repeat them for QBCFMonitorService.
- Type Run into the Windows search bar.
- In the Run window, type services. msc, and then hit Enter.
- In the Services window, browse and double-click QuickBooksDBXX on the list.
- The QuickBooksDBXX Properties window is displayed. Select Automatic as the Startup Type.
- The Service status must be set to either Running or Started. Or else, select Start.
- Next, choose the Recovery tab.
- Choose Restart the Service from all three drop-down menus: First failure, Second failure, and Subsequent failures.
- Click Apply, and then click OK to save the changes.
Repeat the steps for QBCFMonitorService. Once you’ve completed the steps, open QuickBooks Cloud Accounting on each workstation. Click the File menu and choose the Switch to Multi-user Mode option. If you can correctly open everything, the problem is fixed.
October 25, 2021 at 7:13 pm #333jonemartinParticipant
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